Frequently Asked Questions
Q: Do you accept insurance?
Due to the limited definition of medical necessity that insurance companies impose as a payor source, we are unable to take most insurance at this time. We are in network with Blue Cross Blue Shield and Cigna, and are out of network for all other insurances. We frequently have patients who prefer to come to us for specialized care, even though we are out of network. In this scenario, we can provide you with a receipt/documentation that you can send to your insurance for possible reimbursement. If you contact your insurance company to find out what specific paperwork is required, we can determine together if our sessions are reimbursable or not. NOTE: If you have Medicare/Medicaid, you will not be able to submit a claim for reimbursement.
Q: What’s the difference between Neuro Rehab and other therapy?
When you have a stroke or brain injury, the pathways your brain uses to move your muscles get interrupted. Neurological rehabilitation involves not only strengthening muscle but retraining the brain as well. That retraining involves building new roads/pathways in order to move normally again (also known as "neuroplasticity"). This is much different than therapy that focuses primarily on strengthening. When you have a stroke/brain injury you need to retrain the movement while also strengthening it. Over-strengthening specific muscles can make you more susceptible to pain, abnormal movement, orthopedic conditions, etc.
Q: Where does treatment take place?
Treatment typically takes place in the clinic. You will be given exercises to do when not in therapy, usually done with the assistance of a family member or caregiver. Sometimes there is a need to come to your home to help you set these up, make recommendations, etc. We also work in the community and on job sites when needed. We also offer telehealth, which can be done from the comfort and safety of your own home, work, or other location.
Q: Will family be involved in my sessions?
Yes, family/caregivers often attend sessions so they can learn how to help you do exercises. They will not be asked to attend every session, but family/caregiver involvement is the backbone of successful therapy. Every situation is different, though, and this will be something we will discuss on a client specific basis. Caregivers- please join us in our monthly virtual meet-ups!
Q: Is it too late for me to receive therapy?
Absolutely not. Even if you have received therapy in the past or it has been a number of years since your stroke or brain injury, you may still benefit from therapy. Your body and brain have the potential for recovery, even years later.
Q: How soon after my stroke or brain injury should I seek therapy?
You should seek therapy right away. Your body may begin to "compensate" to move more efficiently instead of learning to move normally. It is important to begin to retrain these normal movements from the beginning, otherwise, those compensatory movements become habitual. Learning bad habits make it harder to learn the good habits. For example: hiking your shoulder in order to reach for something
Q: I just had a "small" stroke or brain injury, do I really need therapy?
If your stroke or brain injury left you with ANY deficits — if you don't feel like you are back to 100% — there is room for improvement. There is a need for therapy. I'm happy to discuss this with you, just send me a message.
Q: I am interested in receiving therapy at Neuro Therapy Nashville, what's the next step?
Please contact any one of us and tell us if you are looking for ongoing therapy, intensive therapy, or otherwise. Please be as detailed as possible so we can be thorough in our answer to you!
Q: What if I don't live in Middle TN?
You can definitely still participate in our intensives as well as telehealth therapy sessions.
Q: What are the benefits of private pay vs seeking out therapy in a hospital setting?
Being a private pay client, you have the most control over your therapy. You are not bound by therapy caps or other limitations from your insurance company, nor are you limited by the rules or environmental limitations of any healthcare organization. It's therapy designed to give you exactly what you need. The services we offer combine convenience with specialization.
Q: I’m interested in telehealth, but will it work for me?
We have seen great success with tele-therapy. Many people think of attending a therapy session as having the therapist do therapy to/on you. In a telehealth session, we work with our patients and their caregivers to shape new movements and make new neuro pathways on their own. Not only is it convenient, it is great to have access to neuro-specialists from the safety of your own home. See our testimonials for more info.
Q: What is High Frequency and Duration Therapy and why is it necessary (intensives)?
The brain’s capacity to rewire and reorganize after damage, called Neuroplasticity, requires a great deal of specific input in certain sequences. Neuroplasticity takes place with much repetition and practice, so recovery of normal movement necessitates an immersion into this practice. We typically suggest receiving therapy anywhere from 3-5 hours a day for 2-5 days a week, depending on your needs and ability to undergo the work. Your therapists will assess your needs and craft a treatment plan, designed to give your recovery the most traction.
q: What do I need to do to prepare myself for Intensive Therapy?
This therapy won’t be more physically rigorous than you can handle, but it will take a great amount of focus and a willingness on your part to explore new ways of thinking that we have found to be of benefit in recovery.
q: who is a good candidate for this type of therapy?
It does not matter if you are weeks, months, or years post stroke or brain injury. This type of therapy can benefit those regardless of duration since the date of your event. You must be medically stable and cleared by your Dr. in order to participate in this type of therapy.
This type of therapy is not appropriate for those with spinal cord injury or other peripheral nervous system disorders.
Q: I would like to sponsor/contribute to help those who can’t afford further treatment, so how do I donate?
Please contact us to discuss the amount you are willing to pledge. NeuroTherapy Nashville does not collect or hold charitable funds, so if you make a pledge, we contact you when a candidate has need and apply them as the therapy is administered.